Response time for processing claims is…
Response time for processing claims is outstanding!
By MaryAnn M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Response time for processing claims is outstanding!
By MaryAnn M.
Quick resolution for me
By Richard
The Gal who I spoke with was very personable and was very knowlegable of my question. She took time to look into my policies and did not rush me off the phone.
By Sondra L.
Good customer service
By Bruce
They reached out to the Vet for info and we didn't have to.
By John
Submitting a claim was easy and paid quickly. Great service!
By Mary S.
I like this insurance they help me and is very confidencial
By Rosa
Love you guys! So thorough!
By Annie