Fast service
Fast service, great reimbursement.
By Terri A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Fast service, great reimbursement.
By Terri A.
I was given the options that would suit my budget and protect my dog. The patience of Jen to explain all the coverages and what benefit they would have .
By Sara
Customer service was wonderful with all my questions and they covered Violet’s emergency visit without any issues. I was already very stressed and nervous and they just took one stress right off my mind.
By Tracy
You guys are great! Very timely claims processing and very helpful with any questions I had.
By customer
Very prompt response to my claim and they communicated with me in a timely fashion.
By Arlene
Pumpkin is easy to use and very responsive. The people I have had contact with are always super helpful and friendly. That means a lot.
By Shannon B.
My experience has always been great with Pumpkin. I have never had an issue with getting reimbursed.
By Jennifer
This service is great. I didn't have to worry about the huge bill from my girl's 2 nights in the hospital, as my insurance plan paid as they said and it was within a week.
By Maureen F.