Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
The service was amazing I talked to a customer service rep on what decision choice I needed for Taylor eating a small bag of chips including the bag we thought. The agent was super helpful. After I entered the claim with in minutes it was paid. Thank you for the great service
By Vincent
Living up to what you advertised. Im getting the benefits from my pets coverage that were explained to me when I purchased your pet insurance. Thank you
By Susan
The claim process is easy to fill out along with uploading the corresponding documents/vet bills from the vet clinic/doctor. You’re in email contact the whole time submitting your claim, and you have an answer and payment within a few days
By Kay
My claims are always processed quickly. Any time I have had a question or concern, I got an immediate response.
By Howard
Just always speedy responses and reimbursement and excellent customer service
By Lisa
The process was quick and updates on my claim were very timely and friendly
By Anthony
Its the easiest pet insurance to use. Claims are processed quickly. No fuss.
By Happy C.
Pumpkin provides lightening fast claims processing. Also if you have any kind of question, they are quick, friendly and helpful! A+
By Marcia G.
