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Pumpkin Pet Insurance Reviews | Read Customer Reviews of pumpkin.care

Pumpkin Pet InsuranceReviews of pumpkin.care

666 3rd Ave Floor 23, New York, New York

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The Fair Hearing score

4.8/ 5

Excellent

3,829 reviews

Pumpkin Pet Insurance4.8Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pumpkin Pet Insurance

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.

Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.

Also known as: pumpkin.care
Website: pumpkin.care
Category: Insurance
Location: New York, New York
Listed on The Fair Hearing: 2026

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Pumpkin Pet Insurance reviews

3,829 approved reviews, newest moderated first

Sep 21, 2025
Quick in response!
Quick in response!
By Priscilla P.
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Sep 20, 2025
My question was never answered as to…
My question was never answered as to how do I report visits to Pumpkin for reimbursement. Maybe if someone would contact me with an answer I could give a better rating. If not, I’ll be cancelling with Pumpkin and looking elsewhere for pet insurance. The amount I’m paying in insurance monthly would be better used as savings for when my boys need to visit the vet.
By Wendy
Response from Pumpkin Pet Insurance· Oct 1, 2025
Hi Wendy! Filing a claim is super easy, 100% digital, and requires zero paperwork. Simply log in to your account on pumpkin.care and click 'Home'. There you can click "Start a claim or estimate" under your pet's name. From there, follow the prompts to enter your claim details, upload a copy of your itemized vet bill, and submit. Please note that if you have multiple invoices, they will need to be submitted as separate claims! Our claims team will process your claim and update you once our review is complete. You can also track the status of your claim anytime via your account under “Claims”. Prefer filling out a claim the old fashion way? No problem. You can download a paper claim form from your account online and print it. Once you fill it out – simply email the form along with the itemized bill from your vet to [email protected].
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Sep 20, 2025
Quick, easy, and affordable
The process of using the insurance was quick and easy. Everything is explained and the website for claims is easy to use. Pumpkin fits in our budget and are very pleased with our experiences so far.
By Jeanna
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Sep 20, 2025
Always so helpful
Always so helpful
By Sylvie
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Sep 20, 2025
Pumpkin Pet Insurance
We've been with Pumpkin Pet Insurance for a little over a year & just had to file our first claim. Filing was easy, the team were able to go over the claim in a timely manner. We went with this pet insurance because of all the medical stuff that they cover, the adjustable policies & the reimbursement rates.
By Shae
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Sep 20, 2025
Very easy to get hold of
Very easy to get hold of. Very friendly and solved the questions that i had.
By David
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Sep 20, 2025
Expedited Service
Always speedy service and no hassles. Quick turnaround processing time for claims and reimbursements.
By Phyllis
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Sep 19, 2025
easy and quick response
Filing a claim was easy and response was fast. My claim was funded within days of filing.
By Chollan
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