Claims are handled quickly and…
Claims are handled quickly and thoroughly. We appreciate the quality and timeliness of Pumpkin's work.
By Cindy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Claims are handled quickly and thoroughly. We appreciate the quality and timeliness of Pumpkin's work.
By Cindy
Very quick to reimburse me for my covered expenses. They also have excellent customer service. I only wish I had known about them much earlier because then my dog's visits and expenses related to Behavioral Health would be covered (pre-existing so not covered). I also wish the premiums were lower.
By Christine Sabatino D.
Claim was processed and paid into my account within 2 days!
By Lynda
Easy process all around!
By Ashley
East to navigate site Efficient response
By nicola
I appreciate the easy claim filing and prompt reimbursenent. Thank you
By Debbie
Pumpkin covers the diagnostics and treatments my elderly Shih Tzu, JuJu's, needs. I am so grateful for Pumpkin. Because of his insurance, I am able to make decisions for JuJu based on what's in his best interest. I don't have to stress over the money.
By LYNN M. B.
Great experience. Payment quick and easy. Very pleased with this company
By Michele L.