Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Better price points and coverage, easier to understand than most principle big corporate names in the pet/animal insurance category. Sign up, and navigating the system and their options was quite a breeze. Almost too easy really.
By Station E.
Processing time was so quick which was great!
By Alice
Excellent and fast reimbursement!
By Kelley H.
Overall good. But very disappointed on I’m guessing a new change since I signed up since I called in & asked questions on different care options & now apparently things are not covered.
By Eve
Who response times on claims.
By Jake
I am so thankful we have Pumpkin insurance for our puppy Golden Retriever. It seems like we are at the vet often for puppy-related things. There have been minor frustrations, but overall I am happy with Pumpkin, their reimbursement, and the generous coverage of many conditions. I will keep them for years to come.
By Lauren
Quick claims service.Thank you.
By Anthony
Easy claim submission and quick turnaround. You can always count on Pumpkin to expedite your claim.
By Julie B.
