Very good service
Very good service. Thank you
By Customer
Response from PreparerTraining.com· Oct 15, 2019
Happy to help. Thank you!
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
274 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Federal Direct and PreparerTraining.com promise to bring fresh, relevant tax preparation continuing education content to our users and subscribers. We promise to deliver this content in a professional manner at a price point which makes it accessible to as many tax preparers and Enrolled Agents as possible. Preparertraining.com makes all purchased courses immediately available online and available 24/7/365 - Study on your schedule. About UsContact Us IRS AFSP Live Webinar ScheduleContinuing Education Course LibraryCAA Forensic TrainingTax Office Support SolutionsA+ BBB Rating
PreparerTraining.com (preparertraining.com) has 274 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
274 approved reviews, newest moderated first
Very good service. Thank you
By Customer
Response from PreparerTraining.com· Oct 15, 2019
Happy to help. Thank you!
They are very responsive and helpful!
By Customer
Response from PreparerTraining.com· Oct 15, 2019
We do our best. :) Thanks for your business.
You have to read well and use your IQ to pass the test
By Mathews
Response from PreparerTraining.com· Oct 15, 2019
Thank you for the review. Congrats on passing!
Federal Direct's IRS CAA training and certification was very thorough and on time as promised. Once the test was completed and submitted the actual certificate arrived just a few days afterward also as promised. I did not have to make any additional phone calls or email them, everything went very smoothly and the certificate with raised seal was very high quality. The staff was very knowledgeable and answered all my questions before committing to the purchase. I would highly recommend Federal Direct Tax Services to anyone in the tax prep business.
By Mario M.
Response from PreparerTraining.com· Oct 15, 2019
Mario, thank you for your detailed review. We aim to please. Let us know if we can be of further assistance in the future!
Great course. Great customer service. I highly recommend.
By JacquelineM, E.
Very nice honest people
By Daniel J.
Excellent and would recommend this company to anyone.
By Janice
I like their online test and review format. It helps greatly
By Customer Jim Z.