Very professional
Very professional, pleasant to talk to and answered my questions immediately. Had no wait or hold time. Refreshing!
By Flash
Response from PreparerTraining.com· May 15, 2020
Thank you!
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
274 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Federal Direct and PreparerTraining.com promise to bring fresh, relevant tax preparation continuing education content to our users and subscribers. We promise to deliver this content in a professional manner at a price point which makes it accessible to as many tax preparers and Enrolled Agents as possible. Preparertraining.com makes all purchased courses immediately available online and available 24/7/365 - Study on your schedule. About UsContact Us IRS AFSP Live Webinar ScheduleContinuing Education Course LibraryCAA Forensic TrainingTax Office Support SolutionsA+ BBB Rating
PreparerTraining.com (preparertraining.com) has 274 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
274 approved reviews, newest moderated first
Very professional, pleasant to talk to and answered my questions immediately. Had no wait or hold time. Refreshing!
By Flash
Response from PreparerTraining.com· May 15, 2020
Thank you!
Great service!
By Ji:
Response from PreparerTraining.com· May 15, 2020
Thank you!
Excellent customer service! Super fast turn around time with mailing out certificates. I needed to complete my CAA and got it all done in under week. From course completion to receiving my certificate in the mail. Thank you! And they still answered my call even during a holiday. Awesome company!
By Kinndy R.
Response from PreparerTraining.com· May 15, 2020
Thank you, Kinndy! Hope all goes well with your CAA!
Process was smooth - received completion certificate as indicated. Here's hoping the IRS doesn't have any issues with it!
By DRR
Response from PreparerTraining.com· May 15, 2020
Glad everything went smoothly! Good luck!
Your company provided quality service with speed. I really appreciate the tracking service with receiving my certificate by mail. I would give this company and its procedures infinite ⭐️s (if I could). You have went above and beyond. Customer service is just about absent in this day and time. Your company is an outstanding model for companies of various industries. Thank you TNTFiling Services
By Customer
Response from PreparerTraining.com· May 15, 2020
Thank you!
Excellent service, excellent softwares
By Customer
Response from PreparerTraining.com· Oct 15, 2019
Thank you! Glad you are happy with the service.
I took the course with federal direct and it was excellent the tools provided to learn and after I finished the exam quickly I received the notification that the certificate of completion had been sent to my address. I recommend that others decide to be treated for Federal direct Thank you Roger Estrada
By Roger E.
Response from PreparerTraining.com· Oct 15, 2019
Thank you, Roger. We are happy to help and grateful for your review!
Material is very good - a few minor typos. Website is good and course options are broad.
By JWL
Response from PreparerTraining.com· Oct 15, 2019
Thank you! Glad the content is good. We'll work on those typos!