Very knowledge instructor!
Given my newness to their portal and course-selection system, Federal Direct Tax Services went the extra mile to get me up and running. Now that I have completed some of my courses, I am really enjoying it.
By John C.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
274 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Federal Direct and PreparerTraining.com promise to bring fresh, relevant tax preparation continuing education content to our users and subscribers. We promise to deliver this content in a professional manner at a price point which makes it accessible to as many tax preparers and Enrolled Agents as possible. Preparertraining.com makes all purchased courses immediately available online and available 24/7/365 - Study on your schedule. About UsContact Us IRS AFSP Live Webinar ScheduleContinuing Education Course LibraryCAA Forensic TrainingTax Office Support SolutionsA+ BBB Rating
PreparerTraining.com (preparertraining.com) has 274 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Given my newness to their portal and course-selection system, Federal Direct Tax Services went the extra mile to get me up and running. Now that I have completed some of my courses, I am really enjoying it.
By John C.
Federal Direct are very helpful and thorough. Always willing and ready to assist. Also, trustworthy. They are a business that works well with their clients and training partners! Thanks for all you do(Dereck, John, Joe, Leah, Tina, Josh, David are just a few of the wonderful people there!! We appreciate you at Blessed Servants Tax Sevice.
By Crystal D.
Everyone I’ve contacted has been super helpful, easy to understand over the phone, and kind.
By Jungle
Amazing company! I’ve been locked out of my account and they are always so helpful. Good customer service as well as easy website to navigate!! Love it, would recommend
By Jay
Easy, fast, and reliable!
By Alan T.
Thorough explanations without a light of jargan
By VANN R.
Presenter is great
By PAUL M.
The service was fantastic
By John S.