Easy to use.
Easy to use, detail documentation.
By Joe K.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
274 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Federal Direct and PreparerTraining.com promise to bring fresh, relevant tax preparation continuing education content to our users and subscribers. We promise to deliver this content in a professional manner at a price point which makes it accessible to as many tax preparers and Enrolled Agents as possible. Preparertraining.com makes all purchased courses immediately available online and available 24/7/365 - Study on your schedule. About UsContact Us IRS AFSP Live Webinar ScheduleContinuing Education Course LibraryCAA Forensic TrainingTax Office Support SolutionsA+ BBB Rating
PreparerTraining.com (preparertraining.com) has 274 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
274 approved reviews, newest moderated first
Easy to use, detail documentation.
By Joe K.
I was able to study for the AFSP at home on my computer in my own time. The test was in depth and challenging. I found this to be much better than attending a two-day workshop and cost was much more reasonable. I highly recommend this course.
By Edward P.
Although I decided the online experience wasn't for me they refunded my payment with no problems.
By Customer
Staff is always helpful, knowledgeable, caring, and it's easy to reach a live person! The CE training is excellent an allows time for questions and answers.
By Christine M.
Great group of people to work with, you can tell they are a family company with morals, it's been a pleasure doing business with you guys - Mike T.
By Mike T.
The website is fairly basic and straightforward, which made it easy to use. I would have given it 5 stars, but finding the certificate after completion of the course was not very intuitive.
By Tony
Have not received my certificate! They post on their site to get a digital copy of the certificate upon completion but that did not happen and their site - besides being very non-usr friendly- had no way to generate it. (to their credit when I emailed them they did send me one by email). But the 1 star is because I have yet to receive it in the mail, which is what I need to provide the IRS.... Update 1 hour later - they reached out to me by email and offered to send it registered mail within 24 hours, so I am updating my stars to 5, but pending reciept....
By Customer 8.
Response from PreparerTraining.com· Aug 23, 2018
I am so sorry you are having trouble receiving your certificate, these are shipped out via regular mail to the address you indicate upon course completion. Can you please contact us directly at 800-399-6133 to verify your shipping address and we can get another one sent out ASAP.
Great, to the point and best price I found. Very satisfied.
By Pam S.