Pacific Gas and ElectricReviews of pge.com

Rip off!!! If you don't qualify for their "Discount" your rates will be even more ridiculous. Thankful we were able to escape CA as a whole, but especially grateful to be out from under the government monopoly that is PG&E. This site isn't giving me the option to upload a Pic, I have our last bill from them before we moved in April 2024. We were paying $.49798/kwh during winter peak usage (between 5pm & 8pm) & $.45937/kwh during off peak usage. This company, regulated by CA appointed officials @ CPUC, should be your first clue that you'll be ripped off! If you qualify as low income you can get l apply for CARE, you'll get a %off your monthly bill. FERA was the next lowest Discount if you make more. We no longer qualified for any and had to pay increased rates for the 60% of the state that does qualify. Good riddance PG&E. Avoid CA if you don't like being ripped off to cool or heat your home. FYI most of the state does require heating and cooling, and it will come at a premium. I am so relieved when it's 100° and I can run my AC without worry I'll have a $600 bill! FYI, with 550 kwh of usage our bill in winter was nearly $300! No heat, no AC, 1 TV, 2 computers, electric dryer & electric stove, gas water heater. Summer bill this year would have broke the $600 mark. That's with supplementing with Evap cooling at night. Fresno summer is AC 24/7. Might as well be in Vegas! On a side note, my mom financed a solar system with the power wall for night time use. PG&E has mandated that all customers shut off battery usage at night in case they need to shut off power during the day! The company that manages her system complied. She has a back up propane generator that kicks on during the day should an outage happen. She doesn't need to use the batteries, except for at night. Currently she's in the process of appealing, I doubt she'll get anywhere. PG&E "Positively Godawful & Egotistical"

I had a loss of electricity the week of July 4. It went out on the weekend. After my handyman tried to fix it. Bigger problem. Sutter Electric tried and needed PG&E to fix the line to my house. They got here and the line had to be replaced. All happened in one day. Thankful for all involved. Thank you😄

PGE are the biggest f****** liars out here in California. They claim they are aiming to lower costs which they are completely full of crap similar to dumb ass Newsome who runs this state. This f****** moron Newsome wants to go full electric this would bankrupt our state. My gas bill is $26 and my electric bill (only using my air conditioner) 3 times last month this a-holes still gave me a bill of $220. When I was living in the Midwest and using my AC all day and night during the summer still my AC bill never even hit $200 whereas in summer my AC bill will be $400 plus with these rat b****** PGE who clearly have a side deal with Newsome

2 power outages recently in 95762 for no apparent reason. Temps only in 80-90s. Tired of resetting all my clocks, sprinkler timers, alarms, etc. Worst company in history. And getting price gouged on top of it all. This company filed bankruptcy years ago. Mismanaged on an epic scale. Newest CEO says thumbs up with 1 hand and pulling more money out of our pockets with the other. Why are they still here? Corrupt California government looks to be the only reason. Where is District 5 rep Tom McClintock and what has he done to expose the mismanagement and corruption? Could it be maybe he is part of the problem? I hate PG&E and I hate our backwards liberal California government.

My house recently experienced a partial power outage. After checking the fusebox and all other possibilities for the outage we decided to call PG&E. Within 40 minutes technician Derrick showed up, it being Sunday (Mother's Day) we were quite surprised at such a quick response. Technician Derrick spent over 2 hours to figure out the problem. He did a great job and never once seemed rude or impolite, instead he was able to fix it temporary till the next day when technician Mike and his crew was able to fix the problem. The wife and I were very much impressed with their professionalism. Ron, Ione, CA.

California should have never bailed them out. If they had it their way we would all be paying thousands of dollars a month.

Pg &E has the worst customer service ! You cannot speak to a live person without giving them information unrelated to the question. There is a constant loop back to the automated system.

We rarely see people raving about their utility company. PGE is not perfect. BUT, when they get it right, it is outstanding. I called today for assistance with auditing my monthly bill. Nicole delivered an outstanding professional experience. Her help with plan and bill review was outstanding. Her plan suggestion will help us. PGE pricing can be frustrating and aggravating to simply understand. Reaching a person like Nicole who takes the time to honestly assist you is invaluable.