Pacific Gas and ElectricReviews of pge.com

Several years ago I asked for coverage during power outages so I might remain at home: nebulizer, suction, oxygen concentrator, and a psi50 humidifier. I was matched with a group and received a battery to keep me safe during an outage. Each and every time PG&E sends out information, I get my hopes up. Twice I even managed to speak to someone in an ADA facility: both times completed a long application. Finally, I was told there have not been back up batteries in over a decade, or before California added close to two million customers to Medicaid. Today I tried PG&E Site as listed & read THE SITE NO LONGER ACCEPTS APPLICATIONS. I end up in the hospital for days for power outages, or sleep on a couch of a friend with electricity. Please REMOVE DESCRIPTIONS OF PG&E programs that have not existed for a decade. Meanwhile, the week I was in Seattle WA for cancer care, PG&E switched my gas service claiming I signed a wish to transfer in person: I was out of the state & my home remained empty! When I came across “confirmation” I did write PG&E to alert the company to CLEAR FRAUD. I believe PG&E should confirm any changes with the customer. PG&E could have checked my useage during the week “I was visited” and without nighttime medical machines my usage is HALF: suspicious. All the pretty commercials “not paid for with PG&E customer money” & suggests the funding no matter origins would be better spent helping customers depending on electricity to breath! Let newspaper reporters tell Californians about underground utilities!

The website doesn't work correctly (says clear cache and I have numerous times), there also is no option to make a payment arrangement after being told I am eligible to do so after paying 800+ dollars after a death of a family member who was on medical baseline (which i was also told by pge that the doctore didnt do their job correctly when filling out the paperwork). After all this I was encouraged to try LIHEAP and was denied assistance when I was eligible (I'm on SNAP). Your company needs to actually help its customer's instead of drain their pockets with no solution unless your Ill or have children. Its discrimination. If only pge wasn't the only company that offered power pretty much, because honestly I would never use them again. Entire companies business ethics and morals---> zero to none

PG&E is a terrible company. They create errors within their own system, and then waste your time trying to get them fixed. HOURS of my time stolen by this company!!!

Called to get final bill and then paid it. Moved to new house also on PGE gave the address when i canceled service to start new service. Then it turns out that i owed more money. and instead of calling or email or writing me PGE sent straight to collections. 50 years i've been with PGE not late one time, and they wreck my credit. took it from a perfect 850 to 780. I hope PGE's ceo houses burns down

PG&E overcharge you & terrible contract … • PG&E switch my gas service to another nature gas company, and charged me 5 times (5x) of normal charge, on my Feb, 25 bill. • I trust PG&E, but they are not trustworthy. PG&E use 3rd party gas, & 4th party verification on phone talk (no signature) as contract. Can phone talk be legal contract? I don’t think so. I like to sue them. • The 3rd party has a bad phone connection, and lots of unhappy customers. That will ruin PG&E’s reputation. Can not believe PG&E allow this parasite to exist. • This 3rd company voice contract with me for three months. When I cancelled, this 3rd gas company want to keep sucking my blood for another 60 days (on email)! David L, 408-627-2334

Sending checks to pay the PG&E bill as usual, only to have balance due and missed payments, 'calls concerning your account' that always take a accusatory theme, etc. Turns out PG&E still wanted their already paid bill paid again and added a fee for the trouble. Seems only older folk are affected by this issue.

They raise the prices whenever suit them to failed upkeep of powerlines. Yet, they want us go solar power. They expect everyone to leave their gate open and dogs kept inside not knowing when they show up. Also miss your doctor's appointments waiting on them to connect their "smart switch" and do their inspection making sure everything is working properly. They should be able to call and make a schedule so you can schedule the day you are available. They demand so much from you but yet they don't schedule an appointment with you. This is unprofessional and disrespectful toward my time. Just because they are the only electric power in this area.

I have 6 body replacements parts and severe medical needs but pge wants more verification yearly!!!! It isn't going to change, they are prejudice against ADA suffers. My status always revoked like I got well!! Hate them!!!!