PacasoReviews of pacaso.com

Customer service has been extraordinary. I've felt like a VIP during my entire journey -- which started 2 years ago. Pacaso folks kept in touch, then proactively brought me a compelling opportunity. They've been trustworthy, focused on every detail and their tech is also a notch-above. I'm super happy!!! George D.

I currently hold ownership in two Pacaso properties. In September 2024, I notified Pacaso of my intent to sell the shares I owned. Despite repeated follow-ups — including multiple attempts to contact their CEO starting in March 2025 — Pacaso was unable to sell either of my shares for many months. Eventually, one share was sold in August 2025, nearly a full year after my initial request. Unfortunately, the second property has now been on the market for almost a year, with no sale completed. This experience has left me disappointed and frustrated. While Pacaso markets itself as a convenient and flexible way to own and sell shares in properties, my experience has been one of delays, lack of transparency, and pressure tactics that shift risk away from the company and onto owners. I believe potential owners should be fully aware of these risks before committing.

Everyone was so helpful and it was a positive experience. We would highly recommend Pacaso

Very attentive service at every level--seemed very interested in our specific needs.

We had several informative and productive meetings as well as a property visit, all on short notice. We went from introduction to the Pacaso concept to "closing" in one week, due to the well-informed staff that was incredibly responsive over a holiday weekend - very impressive!

The several people involved in our purchase and introduction were spot on and very helpful. We had a somewhat unusual fund transfer situation at purchase date which was handled very well by staff.

Each Pacaso representative made an effort to respond to where we were in the process, with diligence and patience.

House is beautiful and ready to go. Pacaso People are responsive and professional when needed.