Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
191 reviews
PacasoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Own the life you've earned, in the places you love, without the weight of owning it with Pacaso.Enjoy an effortless escape to the place you love, for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.Your home is cared for by a professional service team, ensuring it's always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.With Pacaso's seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.
Pacaso (pacaso.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
191 approved reviews, newest moderated first
Michael has been great! We are so happy with our purchase and couldn't be happier!
By Molly N.
Response from Pacaso· Dec 6, 2025
We’re so glad to hear this! It’s wonderful to know Michael made your experience great and that you’re loving your new home.
Michael was awesome to work with … and continues to help us enjoy our home.
By Lance
Response from Pacaso· Dec 6, 2025
We’re thrilled to hear you’re enjoying your home! It’s wonderful to know Michael continues to make the experience easy and enjoyable.
Michael is truly one of a kind! Hes caring, hardworking, helpful, and on his sh**. You would be incredibly lucky to work with him. Highly highly recommend!! Best experience with a realitor we’ve had! Stephanie Dunn
By Consumer
Response from Pacaso· Dec 6, 2025
Thank you so much for the glowing review! We’re thrilled to hear you had such a positive experience and that Michael went above and beyond. We truly appreciate your recommendation!
Michael made the Pacaso purchase and on boarding so easy! I had lots of questions and he walked me through it all. He’s been so hospitable and always available whenever we need him! He has gone the extra mile and made the experience a personalized one. Happy to have him as support on site.
By Nesi A.
Response from Pacaso· Dec 6, 2025
Thank you for sharing! It’s great to hear Michael's been such a supportive resource, and we’re happy to have him helping you enjoy your home.
I had a truly fantastic experience with Pacaso from start to finish. The entire team was incredibly responsive and helpful throughout the process. From the moment I first reached out, the customer service was extraordinary, making me feel like a VIP. They made the entire journey seamless and simple, answering all of my questions with patience and providing straightforward answers as I looked at different homes. The high quality of their service is a major factor in owning a Pacaso. The transaction was handled with ease, and the Pacaso team did all the heavy lifting to complete the purchase. Knowing that a dedicated Home Manager team provides local support and is reachable and responsive right away gives me great confidence. I highly recommend Pacaso to anyone looking for a hassle-free, luxury co-ownership experience. They truly deliver a white-glove approach!
By customer
Response from Pacaso· Dec 6, 2025
Thank you for sharing! We’re glad your experience was smooth and enjoyable from start to finish. It’s great to hear the team was responsive and helpful, and that having local Home Manager support gives you confidence in your new home.
Excellent team top to bottom. Very happy.
By customer
Response from Pacaso· Nov 24, 2025
We’re so happy to hear that your experience with the Pacaso team has been excellent from start to finish. We appreciate you being part of the Pacaso community.
The share resale process was seamless and simple. Pacaso did all of the heavy lifting and completed the transaction within a matter of days. I am a multiple share owner and continue to be very happy with my purchases through Pacaso.
By Greg
Response from Pacaso· Nov 12, 2025
Thank you for sharing your experience! We’re so glad to hear the resale process was smooth and that you’re continuing to enjoy your Pacaso homes. We truly appreciate your trust and loyalty as a multiple share owner.
Amazing Company. I own shares in 2. A game changer concept.
By Michael R.
Response from Pacaso· Nov 4, 2025
Thanks so much for your kind words! We’re thrilled to hear you’re enjoying your Pacaso homes and the co-ownership experience. It’s wonderful to have passionate owners like you who see the value in what we’re building.
