Your agent was excellent
Your agent was excellent. I had some trouble with the order and they walked me thru.
By Erik H.
Response from Owl Labs· Apr 2, 2026
We really appreciate the feedback and great review, Erik! Thank you so much.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
302 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.
Owl Labs (owllabs.com) has 302 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
302 approved reviews, newest moderated first
Your agent was excellent. I had some trouble with the order and they walked me thru.
By Erik H.
Response from Owl Labs· Apr 2, 2026
We really appreciate the feedback and great review, Erik! Thank you so much.
Meeting the price I paid for my item on Black Friday was a huge benefit to us. We are a non-profit, so every bit of savings help. Plus your turnaround is quick!
By Linda C.
Response from Owl Labs· Apr 1, 2026
Thank you so much for your support, Linda! We're very happy to hear that.
The rep was responsive online, then emailed me my order link. The process was quick!
By Marisa M.
Response from Owl Labs· Mar 9, 2026
Thank you, Marisa! We're so happy to hear that :)
Thanks for working with us on getting this purchased through a PO and tax exempt. I can't wait to get it!
By April P.
Response from Owl Labs· Mar 9, 2026
Thank you so much, April!
Great job answering all of my questions.
By Dan
Response from Owl Labs· Mar 9, 2026
Thank you, Dan! Please don't hesitate to reach out if there's anything else we can do to support.
I purchased two cables and was sent a link for tracking. Several days I tried clicking the link, only to receive an Ooops page can't load response. Don't know when my items are coming.
By Sheila V.
Response from Owl Labs· Mar 5, 2026
Hi Sheila! I'm so sorry about that. We will reach out via email in just a moment to send you the correct link! Please let us know if you need anything else.
Thank you for sending the new cord and so fast! This was much appreciated.
By NICHOLE G.
Response from Owl Labs· Feb 9, 2026
Thank you for the great feedback, Nichole!
Shipping company had issues with delivering address so I am still waiting for a new package to be sent. Customer service was easy to work with and get ahold of.
By Nicole
Response from Owl Labs· Feb 5, 2026
Hi Nicole! We're so sorry for the shipping issues here. Our team is looking into the delay from the carrier and we've sent a new shipment in the meantime. If there's anything else we can do to help, please don't hesitate to reach out to us at [email protected]!