Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
383 reviews
LoviSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart skincare powered by AI Lovi is an AI-powered cosmetologist app that analyzes your skin, builds personalized routines, and helps you choose products based on science and real data. Track your skin progress, get tailored recommendations, and make confident skincare decisions – all in one app. Download on the App Store Apple and the App Store logo are trademarks of Apple Inc. AI Skin Analysis & Progress Tracking Lovi uses AI-powered face scans to analyze multiple skin concerns and track changes over time. This helps users understand how their skin evolves and how routines or products impact results. Personalized Routines & Product Fit Based on skin type, goals, and preferences, Lovi builds customized skincare routines and evaluates how well products match individual needs. Recommendations focus on compatibility and effectiveness, helping reduce trial-and-error. Ingredient Insights & Smart Guidance Lovi provides clear ingredient insights and safety indicators, making it easier to understand what is inside skincare products. Users can also ask questions anytime and receive science-backed guidance tailored to their skin.
Lovi (lovi.care) has 383 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
383 approved reviews, newest moderated first
Asta ahora me a ayudado bastante
By customer
Response from Lovi· Sep 21, 2026
Hola, Nos alegra saber que te está ayudando. Justo eso buscamos, que sea algo que realmente se note en el día a día. Cuéntanos cómo sigue la experiencia más adelante 💜 Un saludo, Margarita y el equipo de Lóvi
I am giving you 3 stars because it's pretty strange that the app only recommends Korean cosmetics.. I know that the K-cosmetics are good, but it seems like the K-brands have paid foe advertising through your app, which is a schame- you shouldn't be selling yourselves out like that... In addition, the app recommends me a K-product containg POLYACRYLAMIDE, AND ANY SCHIENTIST KNOWS THAT EVEN MINIMAL CONCENTRATIONS OF ITS MONOMER FORMS CAN BE MUTAGENIC...
By customer
Response from Lovi· Sep 18, 2026
Hi, Thanks for sharing your thoughts directly! We'd like to draw your attention to the fact that we don't get paid by any brand, Korean or otherwise, to push their products. Recommendations come from skin concerns and ingredients, not sponsorships, so if K-beauty is dominating your suggestions, we'd like to look into why. The ingredient point deserves a proper answer too. Could you reach out to our team directly at [email protected]? We'd like to go through both of these with you in full 💜 Warm regards, Margarita & The Lóvi Team
They provide very affordable options, along with the percentage match each product has to what your skin concerns are. I'm only a week in, but I'm beginning to see some fantastic results already.!
By CHELSEA
Response from Lovi· Sep 18, 2026
Hi Chelsea, Seeing results after just a week is a great sign! Glad the pricing and product matching are working out for you too, that combination is what we hear helps people stick with it 💜 Warm regards, Margarita & The Lóvi Team
I signed up after seeing a special offer on Instagram for the app, I liked the features of product scanning and facial exercises. I got a deal for the first 3 months for the price of 1, there are lots of other features that I didn't go for but are available after sign up. I have been using it for 3 days, I enjoy going through the morning and evening routine with the video guide which gives you the timings and exercises for each product step, and I have to say application definitely makes a difference. The product information is also good as it clearly tell you which products are more suited to your skin and your concerns.
By Henna
Response from Lovi· Sep 18, 2026
Hi Henna, Glad that offer worked out for you! Getting clear guidance on what actually suits your skin makes a big difference early on. Let us know how things feel once you've had more time with it 💜 Warm regards, Margarita & The Lóvi Team
Service is bad
By Maurica H.
Response from Lovi· Sep 18, 2026
Hi Maurica, Sorry to hear the experience didn't meet your expectations. We'd like to actually make this right, but "bad" doesn't tell us much about what went wrong on your end. If you can reach out directly with more details, we'll dig into it and sort it out properly! 💜 Warm regards, Margarita & The Lóvi Team
The experience has been good so far. I got my skincare routine and bought the products suggested by you. I started yesterday so can't say if it's working yet. But thanks
By DREIA
Response from Lovi· Sep 17, 2026
Hi, We appreciate you trusting the process enough to actually pick up the products and get started rather than just reading the suggestions. Give it some time, real changes in skin take a few weeks to show. We're curious to hear how it's going once you've had a proper stretch with it! 💜 Warm regards, Margarita & The Lóvi Team
I have only been using it a few days. So far I love it. I like that I can put in products I already have instead of having to buy anything new. It will also recommend products that are in your price range.
By Monte
Response from Lovi· Sep 17, 2026
Hi, Great to see it actually making a difference for someone just getting started! The price-range matching tends to become even more useful as you explore further, so there's more to look forward to there too. Let us know how things are going once you've had a bit more time with it! 💜 Warm regards, Margarita & The Lóvi Team
It helps me a lot to know what certain product do I need to put on my face and what ingredients that should not supposed to be mixed.
By KB
Response from Lovi· Sep 17, 2026
Hi, Knowing what to actually put on your face, and what not to mix, trips up a lot of people. Glad this part is working for you. Ingredient clashes especially are easy to miss until something goes wrong, so catching that early really helps. Let us know how your routine goes from here! 💜 Warm regards, Margarita & The Lóvi Team
