LoviReviews of lovi.care

Response from Lovi· Oct 20, 2026

Hi Antonia, Knowing where to even begin with problem skin is half the battle, and you’ve already taken the hardest step by looking for guidance. What would take Lóvi from four stars to five for you? 💜 If something along the way feels confusing or you’d like a hand adjusting your plan, our team is at [email protected]. Warm regards, Margarita & The Lóvi Team

Response from Lovi· Sep 29, 2026

Hi, glad the products themselves are working out for you! We keep a range on purpose, so you can weigh things like price and fit percentage side by side rather than getting one option. If it feels like too much to sort through, please reach out to us at [email protected] and we'll help narrow it down to what fits you best! Best regards, Margarita & The Lóvi Team

Response from Lovi· Sep 18, 2026

Hi Henna, Glad that offer worked out for you! Getting clear guidance on what actually suits your skin makes a big difference early on. Let us know how things feel once you've had more time with it 💜 Warm regards, Margarita & The Lóvi Team

Response from Lovi· Sep 15, 2026

Hi Heather, Nobody loves discovering a subscription they didn't mean to sign up for, so we're glad the fix on our end matched the frustration on yours. That's how it should go every time. Thanks for giving us the chance to make it right instead of just walking away annoyed 💜 Warm regards, Margarita & The Lóvi Team

Response from Lovi· Sep 4, 2026

Hi! Thank you for the review, and sorry to hear you're running into trouble with sharing your daily entries! Could you reach out to us at [email protected] with a bit more detail about what you're experiencing? We'd love to look into it and get it sorted for you! 💜 Warm regards, Margarita & The Lóvi Team

Response from Lovi· Aug 19, 2026

Hi Felicia! Thank you for sharing this, you're definitely not alone in wanting that! 💜 Building a routine around what you already own is something we're actively working on, and we can't wait to bring it to life. We'll be happy to keep you posted once it's available, stay tuned! Warm regards, Margarita & The Lóvi Team

Response from Lovi· Aug 12, 2026

Hi Kathy, Thank you for sharing this so openly. 💜 We’re sorry that your annual subscription didn’t activate properly, and we understand how frustrating it is to pay for something and then be unable to use it. We hope our support team has already been able to get this sorted for you, but if not, please let us know and we’d be happy to make sure it’s looked into. And we really like your suggestion about having your existing products, possible alternatives, and their overall contribution to your skincare goals visible together. Being able to adjust your routine around what you already own would also make the experience much more practical. We’ll pass this feedback to the team, it’s a thoughtful idea and exactly the kind of input that helps us improve Lóvi. 💜 Warm regards, Margarita & The Lóvi Team

Response from Lovi· Aug 7, 2026

Hi Susu, We're glad to hear the app is delivering on what it promises and that you're finding it easy to use! If there's ever anything we can do to make your experience even better, we'd love to hear it 💜 Warm regards, Margarita & The Lóvi Team