Contacts came in great time
Contacts came in great time, love this device it’s so convenient
By malik W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Contacts came in great time, love this device it’s so convenient
By malik W.
Quick no hassle affordable replacement lenses when I needed them! Thank you!
By Kate M.
I love my contacts and they came in so fast.
By Mckenzie E.
This is the second time your package got no where near my home. Please refund the shipping cost as well because I did NOT order this. I look forward to having the FULL refund of 128.00. Thank you. Do NOT SHIP ANYTHING TO ME AGAIN!!!
By kathleen S.
Service is fast and great. No issues at all. Will order again!
By Rojo
Excellent service!!!! Order is placed very easily, its filled and mailed out! I love LensDirect!!!!
By Cathi C.
Waayyy too many emails and text messages! Product is good though
By Stephanie
I have been using Lens Direct for many years, and have always had a great experience. They are very helpful and prompt. Very easy to navigate their site. Great company!
By Patricia