Easy and fast shipping!
Easy and fast shipping!
By Caitlin
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
Easy and fast shipping!
By Caitlin
Received what I ordered. Delivered when promised. Would highly recommend.
By andrea A.
Fast and easy ordering and delivery. Awesome prices. Thanks!
By Melissa
Simple and easy
By Alfredo D.
Everything is great I just wish you would have marked which box was my left eye and which is my right since you already asked me that when I put my order info in.
By customer
Amazed at how quickly I received my order. Price was amazing as well.
By Wendy N.
Very easy to order my prescription. Good variety of companies and types of lenses. Delivery was quick and with no issues. Would recommend to anyone who is need of contact lenses but doesn't want to spend the money at an eye doctors office just for new lenses.
By ashley S.
Fast, Easy, Quality!
By Rachel S.