Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
385 reviews
Progress formerly IpswitchSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ipswitch is making the networked world a safer place to share data. We develop software for SMBs and enterprises that assure secure data sharing and high-performance network infrastructures.
Progress formerly Ipswitch (ipswitch.com) has 385 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
385 approved reviews, newest moderated first
Still waiting for answer to support question
By Mike K.
Response from Progress formerly Ipswitch· Oct 2, 2019
I apologize for the delay, Mike. I have just notified our support team to follow up with you as soon as possible. Thank you for letting us know.
Ipswich helps me update our website easily.
By stbrigidschurch
Response from Progress formerly Ipswitch· Sep 4, 2019
Thank you stbrigidschurch for the review and for being a customer.
Works great for uploading changes to our website.
By The Carriage House, I.
Response from Progress formerly Ipswitch· Sep 4, 2019
Thank you Carriage House for the review and for being a customer.
It is a "no fail" program ! We can really trust it in its entirety.
By SAINT-LOUIS, F.
Response from Progress formerly Ipswitch· Sep 4, 2019
Thank you Fernand for the review and for being a customer.
Great internet tool for my website! Works fantastic. Best software to upload your files and images. Strongly recommended!
By Michael L.
Response from Progress formerly Ipswitch· Sep 4, 2019
Thank you Michael for the review and for being a customer.
I've previously reviewed the product & gave it 5 stars. Apparently the blasted oligoneurals at Trustpilot can't be bothered to actually record the fact I've reviewed the product or are too stupid to realise that pestering me every week for a review is beyond irritating. Courtesy of the lack of courtesy of Trustpilot, I've decided to rate the product at 1 star because hiring pestiferous oligoneurals doesn't speak well for any company.
By Wm. P.
Response from Progress formerly Ipswitch· Sep 10, 2019
My sincere apologies for the multiple requests you received from TrustPilot. We have been in contact with them and have identified where the breakdown was. It appears as though your email address was in our system twice, which ultimately is what caused the multiple requests. We have corrected the issue with TrustPilot and this should not happen again. We thank you for your understanding and again apologize for the multiple requests. Please feel free to reach out if you have any questions or concerns.
Super helpful when I had a question and my problem was resolved with no hassle.The tech was knowledgeable about the problem, and fixed the issue right away.
By Struggling Artists Media L.
Response from Progress formerly Ipswitch· Aug 29, 2019
Thank you Struggling Artists Media for the review and for being a customer.
i am still waiting for contact from a high ticket I opened 48 hours ago. CASE 00509273
By Express S.
Response from Progress formerly Ipswitch· Aug 29, 2019
Thank you for the feedback Express Scripts. I will look into your case and make sure someone reaches out to you.
