Premila is great to work with!
Premila is great to work with!
By jw
Response from Intrepid Direct Insurance· Nov 7, 2024
Hi Jack. Thank you for the review. We'll make sure Premila receives the message.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Premila is great to work with!
By jw
Response from Intrepid Direct Insurance· Nov 7, 2024
Hi Jack. Thank you for the review. We'll make sure Premila receives the message.
Nolan R is amazing. Takes great care of us.
By Tyson
Response from Intrepid Direct Insurance· Nov 7, 2024
Thanks for the review, Tyson! We will pass along your kind words to Nolan.
The employees are always very quick to respond, and are very helpful. They are also so pleasant to deal with. The company offers fair rates, too.
By Robin
Response from Intrepid Direct Insurance· Nov 5, 2024
Wow- our team loves to hear this! The direct model really creates an all-around better experience. Thank you for the nice words!
They listened to my needs, were easy to contact and responded quickly when I emailed them. They made the process easy.
By Jennifer
Response from Intrepid Direct Insurance· Nov 5, 2024
We are thrilled to hear it's been an outstanding experience! Thank you for the opportunity to partner with you.
Great follow up
By BILL
Response from Intrepid Direct Insurance· Nov 5, 2024
You can count on us to stay on top of things. We look forward to serving you!
Communications and quick response!!!
By Dave
Response from Intrepid Direct Insurance· Nov 5, 2024
We aim to please, glad we hit the mark! We appreciate your feedback, Dave.
Very competitive pricing. Great service and claims management.
By James
Response from Intrepid Direct Insurance· Nov 5, 2024
The trifecta of success! Thank you for the feedback, James.
They are responsive with answers to questions and nice.
By Andrew
Response from Intrepid Direct Insurance· Oct 29, 2024
Hi Andrew. Welcome to Intrepid and thank you for the review!