Great service
Great service
By Chirag
Response from Intrepid Direct Insurance· Dec 19, 2025
Thank you for your review!
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Great service
By Chirag
Response from Intrepid Direct Insurance· Dec 19, 2025
Thank you for your review!
Page and the gang are great!
By Mark
Response from Intrepid Direct Insurance· Dec 19, 2025
Thank you for your review!
Lisa and Devante have very strong communication skills. They are quick to get me everything I need. Highly professional.
By Randall
Response from Intrepid Direct Insurance· Aug 12, 2022
Thanks for your review Randall! We'll relay your kind words to Lisa and Devante.
We had a great service. We got answers without any delays. Lisa Taker excellent job.
By Nawaz
Response from Intrepid Direct Insurance· Jul 18, 2022
Thanks for the review Nawaz! We'll forward your kind words to Lisa.
Alex and Melissa have been great to work with during the proposal and early roll out stage for our companies. Both have a good understanding of franchise business model and appear to be flexible in how we work together. I am looking forward to becoming familiar with Intrepids systems and tools for our business.
By Doug
Response from Intrepid Direct Insurance· Jul 5, 2022
Thanks for your review Doug! We'll be sure to relay your kind words to Alex and Melissa.
Outstanding customer service and responsiveness! I rate insurance companies on how well they perform when you need them - Intrepid is stellar!
By Kevin
Response from Intrepid Direct Insurance· May 25, 2022
Thanks for the review Kevin!