Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Intrepid Direct InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 1 review with 2 stars · Clear filters
Been a customer for a couple of years with 0 claims, went through a renewal, asked for assistance with 1 item, but didn't get it. Looking for alternatives.
By Anonymous
Response from Intrepid Direct Insurance· Aug 23, 2023
Thanks for the feedback. We’re sorry you didn’t receive the service you were looking for. If there's anything we can do, please don't hesitate to reach out to our Customer Success team at 877.249.7181.
