I'm just joining the family!
I'm just joining the family. So far so good!
By Tundra W.
Response from Intrepid Direct Insurance· Sep 19, 2024
Hi Tundra. We welcome you with open arms! Thank you for the 5 star review.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
I'm just joining the family. So far so good!
By Tundra W.
Response from Intrepid Direct Insurance· Sep 19, 2024
Hi Tundra. We welcome you with open arms! Thank you for the 5 star review.
Always ready to help and respond to all inquiries.
By Keith
Response from Intrepid Direct Insurance· Sep 16, 2024
Hi Keith - Thank you for the review and the ongoing partnership!
So Impressed with the entire team, amazing urgency and incredible service. The best I have witnessed in my decades of dealing with insurance companies:) I’m very fortunate and also very grateful to have met the team at intrepid.
By Dennis E.
Response from Intrepid Direct Insurance· Sep 6, 2024
Thank you so much for the kind words, Dennis! The team is very much looking forward to our partnership. Thank you for the business.
Excellent service
By Chaudhry
Response from Intrepid Direct Insurance· Sep 4, 2024
Thank you, Amjad. We're so glad to hear the team delivered service worthy of your Five Stars!
Tawny was there to help me through the process, she is professional knowledgeable very patient and kind. I receive immediate responses to any questions I may have.
By Benae
Response from Intrepid Direct Insurance· Aug 28, 2024
Thank you, Benae. We will pass along your message to Tawny. We appreciate the partnership!
Very responsive and friendly
By John
Response from Intrepid Direct Insurance· Aug 28, 2024
Hi John. Thank you for the 5 Star Review. We appreciate the kind words.
Representatives are always very helpful and always go the extra mile to satisfy my needs. They try very hard to give best quotes possible.
By Johnny
Response from Intrepid Direct Insurance· Aug 26, 2024
Hi Johnny - Thank you for sharing your experience! It's wonderful our team was able to help.
The transition went very smooth and effortlessly.
By Jim E.
Response from Intrepid Direct Insurance· Aug 26, 2024
Thank you for the 5 Star Review, Jim! Effortless and smooth are the hallmarks of working directly with the insurance carrier. We're glad you noticed!