Great service!
Great service!
By James
Response from Intrepid Direct Insurance· Feb 19, 2025
Hi, James! You can expect that same great service through your entire policy term and beyond. Thanks for the Five Star Review!
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Great service!
By James
Response from Intrepid Direct Insurance· Feb 19, 2025
Hi, James! You can expect that same great service through your entire policy term and beyond. Thanks for the Five Star Review!
Excellent insurance and very easy to access the dashboard.
By Brian
Response from Intrepid Direct Insurance· Feb 11, 2025
Hi Brian. We're very proud of our Customer Portal and glad you find it easy to use. Thank you for the review AND your business.
Fast and affordable
By Jeff
Response from Intrepid Direct Insurance· Feb 7, 2025
Thank you for the review, Jeff! Direct definitely makes the difference.
Steve Nash and Daniel Smith were excellent as always with our annual renewal.
By Jerri K.
Response from Intrepid Direct Insurance· Feb 5, 2025
Hi Jerri - Thank you for the Five Star Review! We will pass along your message to the team. Thank you for the partnership!
Intrepid is one of the best insurances that I worked with in my 10 years experience in transportation. Very nice and professional people, very prompt responses and quick actions. In crucial moments for my company I was able to discuss and explain certain situations that impacted me the most and we were able to overcome it together. I don't think there is another company that will do that. I can't thank you enough for all the support and great people that you guys have. Thank you!
By Artur C.
Response from Intrepid Direct Insurance· Feb 4, 2025
Thank you for the review and the kind words, Artur. Our team works tirelessly to provide the level of service you describe. We appreciate you taking the time to recognize them and we will make sure they see your message!
Intrepid has well trained and engaged staff at the ready to always assist us and that is great for the client!
By Jim
Response from Intrepid Direct Insurance· Feb 4, 2025
Jim - Thank you so much for the Five Star Review and the compliment for our team. We will pass it along! Thank you for the partnership.
Y'ALL MAKE IT EASY TO BE INSURED
By David
Response from Intrepid Direct Insurance· Jan 31, 2025
Thank you for the review, David. We're passionate about keeping it simple!
Clear, concise, provided proper guidance and coverage
By Marty
Response from Intrepid Direct Insurance· Jan 28, 2025
Hi Marty. We're well versed in the franchise space and our team knows what your business needs - thanks for noticing our expertise!