Great service
Great service, and streamlined renewals
By Nikole
Response from Intrepid Direct Insurance· Apr 25, 2025
Hi Nikole, Thank you for the review and we are happy to see that you enjoyed your renewal experience!
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Great service, and streamlined renewals
By Nikole
Response from Intrepid Direct Insurance· Apr 25, 2025
Hi Nikole, Thank you for the review and we are happy to see that you enjoyed your renewal experience!
I liked the way that TYE explained and stuck with me through my decision.
By Skip
Response from Intrepid Direct Insurance· Apr 21, 2025
Thank you so much for the review. We'll make sure Tye gets the message. Cheers!
Our experience with INtrepid Direct Insurance has been outstanding. Their team demonstrates a high level of professionalism, responsiveness, and commitment to client satisfaction. We would especially like to recognize Gordon Conklin and Page Clanton for their exceptional support and dedication. They went above and beyond to understand our business needs and worked diligently to provide competitive solutions in a challenging market. Their efforts played a key role in our decision to continue our partnership with INtrepid Direct. We highly recommend them to any business seeking a reliable and client-focused insurance provider.
By Francisco S.
Response from Intrepid Direct Insurance· Apr 15, 2025
Thank you for the Five Star Review, Francisco! We will make sure Gordon and Page see this. You've experienced the benefit of working with experts at a direct insurance carrier. Thank you for the business - we're grateful for the partnership!
Sarah, my rep, was excellent to work with! She was timely, professional, saved me quite a bit of money. If you have the chance to work with her, it is your lucky day!
By Aaron
Response from Intrepid Direct Insurance· Apr 15, 2025
Hi Aaron - Thank you for the Five Star Review. We will pass along your kind words to Sarah!
Extremely attentive and listened. Very professional. Great work tools
By Tammy
Response from Intrepid Direct Insurance· Apr 10, 2025
Tammy - Thank you so much for the Five Star Review! We look forward to the partnership!
easy process, good communication
By Karla in Longview, T.
Response from Intrepid Direct Insurance· Apr 7, 2025
Hi Karla - Our team works every day to simplify the insurance process through our direct model. Thank you so much for the Five Star Review!
Responsive, helpful, hard-working team
By J.Yoo
Response from Intrepid Direct Insurance· Apr 4, 2025
Thank you so much for the Five Star Review! Our team of experts is always available to respond quickly with helpful insight. We look forward to the partnership!
Extremely easy to work with.
By Ray
Response from Intrepid Direct Insurance· Apr 1, 2025
Thank you for the review, Ray! Our direct model helps us simplify the insurance process. Thank you for noticing!