Staff works hard to deliver
Staff works hard to deliver
By Sunny G.
Response from Intrepid Direct Insurance· May 7, 2025
Thanks for the Five Star Review, Sunny! Much appreciated.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Staff works hard to deliver
By Sunny G.
Response from Intrepid Direct Insurance· May 7, 2025
Thanks for the Five Star Review, Sunny! Much appreciated.
I received great service, all my questions were answered on a timely basis. The cost was well in line.
By SUNNY
Response from Intrepid Direct Insurance· May 7, 2025
Hi Sunny! Thank you for the Five Star Review. I'm glad our team was able to help.
It was great. They always willing to help and work with you.
By VJ
Response from Intrepid Direct Insurance· May 7, 2025
Thanks for the great review, VJ! We appreciate the partnership AND that you took time to leave a review.
I’ve never had any problems with Intrepid insurance. They’re very professional and excellent in all they do will continue to do business with them as long as they’ll let me.
By Scott
Response from Intrepid Direct Insurance· May 5, 2025
Scott - Thank you for this review. We are so grateful for the partnership and look forward to it for many more years to come! Cheers!
quick and easy
By Phil
Response from Intrepid Direct Insurance· May 2, 2025
Thank you for the Five Star Review, Phil. It's great to hear the process was quick and simple - our team prides itself on simplifying the insurance process!
Great Claims Service!
By Daniel
Response from Intrepid Direct Insurance· May 2, 2025
Hi Daniel! Thank you for the five-star review. Our claims team is phenomenal, and we'll pass along the message. Thank you!
Always top notch. Always helpful and responsive.
By Eric
Response from Intrepid Direct Insurance· Apr 28, 2025
Hi Eric, thank you for the review. We appreciate your business!
The individual and customized treatment combined with expertise.
By JJ
Response from Intrepid Direct Insurance· Apr 25, 2025
Hi JJ! We appreciate the kind words and truly value your business!