Easy to get questions answered
Easy to get questions answered and the coverage processed.
By AR
Response from Intrepid Direct Insurance· May 29, 2025
Thank you for the Five Star Review! We're so glad to hear the process was simple!
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Easy to get questions answered and the coverage processed.
By AR
Response from Intrepid Direct Insurance· May 29, 2025
Thank you for the Five Star Review! We're so glad to hear the process was simple!
quick follower so good experienced
By Vijay
Response from Intrepid Direct Insurance· May 29, 2025
Hi Vijay. We're grateful for the review. Thank you!
They were professional and did what they said they would do.
By John
Response from Intrepid Direct Insurance· May 21, 2025
Thank you for the Five Star Review, John! We appreciate the compliment and the partnership!
Happy with experience
By Fatih
Response from Intrepid Direct Insurance· May 15, 2025
Thanks for the Five Star Review, Faith! We appreciate your business!
Tye Crower was great!
By Natasha
Response from Intrepid Direct Insurance· May 15, 2025
Hi Natasha. Thanks for the review. We'll make sure Tye gets the message!
Very responsive, has all the answers
By Bjr
Response from Intrepid Direct Insurance· May 14, 2025
Hi Barbara. It's great to hear our team of experts were able to help. Thank you for the Five Star Review!
Phenomenal company to work with. If you have the opportunity to work with Intrepid, it is a no-brainer. We have insured our fleet of 40+ vehicles with Intrepid, and I can not recommend them enough. Their staff is very well trained, very communicative, and very helpful. Nothing in life is perfect, and that surely applies to insurance in some situations, but if you have the opportunity to work with a high integrity and highly competent company like Intrepid, you should not hesitate. Over the last 2 years, it has been a delight working with them. Everyone at their company is invested in our success. No matter how busy they are they always manage to help with our requests. There are very few companies I would recommend this highly. Intrepid truly is a standout.
By Michel
Response from Intrepid Direct Insurance· May 8, 2025
Hi Michel - We can't thank you enough for these kind words. Your comments help our team validate the hard work they put in every day. Thank you for your partnership and the Five Star review!
Thank you for the good service and prompt response time.
By Cherie
Response from Intrepid Direct Insurance· May 8, 2025
Hi Cherie! It's wonderful you took the time to leave us a review. We appreciate the partnership. Thank you!