Package hasn’t come in and wasn't given…
Package hasn’t come in and wasn't given tracking information
By Hector H.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
475 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
HPMS Inc. dba The Therapy Connection (hpms.com) has 475 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
475 approved reviews, newest moderated first
Package hasn’t come in and wasn't given tracking information
By Hector H.
Just that you exist is a value. HPMS is now a resource in my bookmarks. And I got it for less money than amazon.
By Shelly S.
The online catalogue was easy to understand and the prices were very fair. My items shipped quickly and are great quality products. I purchased compression items for right leg lymphedema. I highly recommend HPMS and will order from them in the future.
By Tamara W.
Products did arrive on time. However, I had sizing issues with a product. I called and emailed requesting instructions on how to proceed with no response.
By Lisa M.
It is clear that the company is focused on serving the need of the customer and is not deploying pure marketing tactics. It is a very professional approach.
By Mani
Fast service and great product! Highly recommend it
By BARBARA
The ball needs a bump which I ordered. The bump needle broke off on first pump. Very dissatisfied. I want to return unused ball and useless pump. Send authorization for return. Linda Littell
By Linda
Easy to order and delivered quickly.
By fudgbug