This product was exactly what I wanted
This product was exactly what I wanted. Delivery was very prompt and very well satisfied
By Robert V.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
475 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1988, HPMS Inc. has been a respected provider for the therapeutic, rehabilitative, and medical care needs of medical professionals and patients. HPMS offers high-quality, brand-name equipment at deeply discounted prices.
HPMS Inc. dba The Therapy Connection (hpms.com) has 475 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
475 approved reviews, newest moderated first
This product was exactly what I wanted. Delivery was very prompt and very well satisfied
By Robert V.
Ordering from HPMS means I get quality products at a good price and terrific service. My orders arrive quickly and I receive notices when they're on the way and when they arrive.
By Lorraine
I ordered a back brace from your company that was recommended by my doctor for after back surgery. I was already in the hospital when I was notified that the order was cancelled due to not having the item but the email never came to me and so I wasn’t able to order the replacement brace of same value and subsequently didn’t have my back brace when I needed it most. I, in turn, had to scramble to find one to borrow from a family member while trying to recover in the hospital after my first surgery while awaiting my second surgery as my surgery was a two part surgery. It was very inconvenient & stressful.
By Casey O.
Shipped well, good product, instructions clear.
By Brenda
The product arrived very quickly.
By Kate Y.
Great customer service - in these times when it is lacking most everywhere. Highly recommend HPMS!
By Melissa W.
HPMS had Mueller wrist braces in my size that I couldn’t find anywhere else. Service was very quick and good prices. So glad I found HPMS.
By Jeanne T.
Have what I need in stock! Even our doctors in a major hospital couldn't find the brace we needed. When we needed more, months later, HPMS STILL had them! Product descriptions are accurate, shipping efficient. 100% trust that their products are the real brands.
By LAURA