Thanks Hale
I've had Hale Pet Doors for 15 years. Great service. I just replaced the flaps again. Only complain I have is I tried to contact local installer and they never returned my call. I installed the flaps myself. Thanks again!!
By Andrew
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
484 reviews
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Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Hale Pet Door (halepetdoor.com) has 484 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
484 approved reviews, newest moderated first
I've had Hale Pet Doors for 15 years. Great service. I just replaced the flaps again. Only complain I have is I tried to contact local installer and they never returned my call. I installed the flaps myself. Thanks again!!
By Andrew
The in screen option is very high quality, easy to install and has been very popular with my customers.
By Reno Screen R.
Flawless from the order process, through the custom construction, on-time delivery and ease of installation I will always recommend Hale Pet Doors to friends and family
By Paulette
The success of this company is through quality and service.
By Ernest
Order not received timely; an e-mail requesting status resulted in prompt shipment and refund of shipping charge.
By Jack
This was my second purchase of a Hale Dog Door. Loved the first one and when we moved to a new home, had to get a new one. I have a doberman and a doberman/shephard mix and they love using the dog door. Even though screen door mounted, it works great! Easy to clean to keep looking new.
By GAIL
I have a Hale pet door. I've had it for years. Recently my not very responsible daughter locked my Belgian Sheppard outside while she decided to exercise on the treadmill. The dog wasn't having any of it and tried to pull a well used flap off the door. The next day I was able to order a new flap from Hale. It fit perfect. I's nice to know the company is there to provide spare parts when they are needed. The best endorsement I can give is: If I ever need a new dog door, it will be from Hale. I expect that will be when I change houses, as the existing one is really well made.
By Chris
I still have the paperwork from the Hale door I bought in 1999 for my Portuguese Water Dog! Liked it so much I bought a second one for out bedroom slider screen. We are still using both of them! Today we are about to install our third. Great product! Lasting quality. Easy to install. All three of my dogs over the years have used them, loved them.
By Judith