Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Priscilla was very thorough and incredibly patient and answered all my questions as well as offered Verese discounts based on my needs, which I accepted. Thank you Priscilla Manny
By Manny M.
Response from Emotionalsupportanimal· Dec 4, 2025
We’re so glad Priscilla could help you through the ESA process and offer solutions tailored to your needs. Our goal is always to make ESA registration easy and stress-free.
Priscilla was amazing to talk to she helped me in a nice and calm manner the whole time.
By rayne-rose S.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you! We’re delighted Priscilla made your ESA registration experience calm and pleasant. Our team loves supporting pet owners every step of the way.
Terri McGee was so helpful and very informative. She made me feel very comfortable and at ease. She was very knowledgeable about the services.
By Ja’Nice A.
Response from Emotionalsupportanimal· Dec 4, 2025
We’re glad Terri made you feel comfortable and informed during your ESA registration. Providing knowledgeable and supportive service is our top priority!
Priscilla was great! Very understanding and kind! Helped me so much !
By Iyonna C.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you for your kind words! Priscilla is happy to help make ESA registration easy, informative, and stress-free for every pet owner.
Shana was very sweet and helped me out with many of my concerns. Thank you so much Shana!!
By Sharai
Response from Emotionalsupportanimal· Dec 4, 2025
We’re thrilled Shana could address your concerns and guide you through the ESA process. Helping pet owners feel supported is what we love to do!
The Sales Woman I spoke to, Priscilla, was SO helpful and wonderful to speak to. She really made the whole thing feel very personable and comfy (and she definitely sold me more stuff LOL.) A lot of people you speak to on the phones aren't usually as kind and cutesy, Thank you!!
By hailey
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you for your review! Priscilla enjoys making ESA registration personal, comfy, and easy to understand. We’re so happy you had a positive experience!
Mellie was awesome! She had all of the information I needed and more. Her attitude was fabulous even after I accidentally hung up on her. Lol. 10/10!!
By Samantha Lay D.
Response from Emotionalsupportanimal· Dec 4, 2025
We’re so happy Mellie could provide the information you needed and make your ESA registration experience fun and seamless!
Priscilla was very helpful and gave me all the information that I needed great job
By Johnny G.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you for your feedback! Priscilla loves ensuring pet owners have all the details they need to get their ESA certified quickly and efficiently.
