Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Meli was the person who assisted me today. I was a little hesitant to get the package, but she made me feel comfortable and assisted me in finding an option that is affordable to me. She was so kind and answered all my questions
By karla G.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Karla! We’re happy Meli could help you find the right option for your ESA registration. Clear support for emotional support animal letters is our priority.
Shana was absolutely amazing! She was super easy to talk to, and explained everything to me very well!
By Anna R.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Anna! We’re thrilled Shana could make your ESA registration process easy and informative. Ensuring smooth emotional support animal certification is what we strive for.
They were pretty helpful during the process. Simple and clean. The employee was kind and understanding.
By Darryl D.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Darryl! We’re glad our team could provide helpful guidance for your ESA registration. Making emotional support animal letters simple and stress-free is our mission.
Melie was kind, relatable & and had a good attitude.
By Allissa D.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Allissa! We’re happy Melie could make your ESA registration process friendly and supportive. Ensuring smooth emotional support animal certification is our goal.
Shana did great and was very patient with me 😊
By tasia J.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Tasia! We’re thrilled Shana could provide patient and clear guidance for your ESA registration. Supporting clients through emotional support animal letters is always our mission.
Melly was so so helpful! thank u so much
By Philip P.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Philip! We’re glad Melly could help make your ESA registration easy and stress-free. Clear guidance for emotional support animal certification is our priority.
Pricilla was excellent to work with, she was kind and helpful on the phone. Walked me through the process with ease . You can tell by the tone in her voice she likes her job. Thank you for all your help !!
By K G.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi K! We’re thrilled Priscilla could make your ESA registration smooth and enjoyable. Supporting clients with emotional support animal letters is always our goal.
Shana Hoecher was incredibly helpful and kind; she made the process so much easier with her patience and understanding and made the experience feel personal with stories of her fur baby as well. I appreciated all her help as well as the extra information on other products and services available.
By teresa B.
Response from Emotionalsupportanimal· Dec 4, 2025
Hi Teresa! We’re happy Shana could make your ESA registration easy and personable. Ensuring clear guidance for emotional support animal certification is our top priority.
