Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
I had a great experience with Melanie. She was courtesy and friendly. She walked me through the entire process of getting my pet registered. Thank you Melanie!
By Cheryl H.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Cheryl! We’re glad Melanie provided a friendly, clear walkthrough of the whole process. We appreciate you sharing your experience!
Shana was absolutely amazing. She was able to work with me in many ways and called me back several times like I requested until I was able to get this service. I appreciate you Shana.
By moniquewilding
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you! We’re so glad Shana was able to follow up with you and make the process smooth. We appreciate your kind words!
Shana was amazing and super helpful! Walked me through the entire process!
By Payton H.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Payton! We’re happy Shana walked you through every step and made things easy. We’re here anytime you need help!
Hello! I was so nervous getting my animals registered but Shana made everything easy and safe! She made me feel comfortable talking about the reasons why I need my animals esa and she was really easy to talk to as well!
By Emily B.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Emily! We’re so glad Shana made you feel safe, comfortable, and supported throughout the process. We appreciate you sharing this!
Very polite and helpful and efficient
By Tiffany S.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Tiffany! We’re happy you found the experience polite, efficient, and helpful. We’re here whenever you need us!
Priscilla was great. Followed up and made it smooth sailing for me. Answered all my questions.
By Garett C.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Garett! We’re glad Priscilla made everything smooth and followed up to support you. We appreciate you sharing your experience!
Priscilla was amazing getting me all info i needed was quick easy I got the small package but comes with everything for my oro and appreciate it very much this company rocks!
By Kyle M.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Kyle! We’re thrilled Priscilla helped you quickly and clearly. We appreciate your kind words about the company — that means a lot!
Priscillawas very knowledgeable and informative and helpful with me and my three animals
By Glen S.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Glen! We’re so glad Priscilla provided knowledgeable and helpful support for all three of your animals. Let us know anytime you need anything!
