Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Melly was so kind and fantastic! She was a huge help in getting me my ESA set up. Thank you again Melly!
By Kelsey A.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Kelsey! We’re happy Melie made the process smooth and kind. We appreciate your thoughtful review!
Priscilla was very informative and understanding. She walked me through the whole process to make it seem simpler. I would highly recommend this service.
By Me
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you so much! We’re glad Priscilla made everything clear and easy to understand. We appreciate your recommendation!
Shaina was very nice and answered all of my question. 10/10
By Madison P.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Madison! We’re glad Shaina was able to answer all your questions. We appreciate the 10/10!
priscilla gave me a great customer service experience. she helped me very quickly, efficiently, and most of all kindly. She was easy to connect with and relate to.
By olivia
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Olivia! We’re thrilled Priscilla provided fast, kind, and relatable support. We’re here anytime you need us!
Priscilla was great! She made the whole process so easy and really helped relieve the stress of certifying my fur babies to help get me into my new apartment.
By Anya
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Anya! We’re so happy Priscilla made the process easy and eased the stress of moving with your pets. We’re here for anything you need!
Priscilla was amazing and made my day!
By Brycen
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Brycen! We’re thrilled Priscilla brightened your day. We appreciate you sharing your experience!
I DIDN’T KNOW WHAT TO EXPECT AS A FIRST TIME CALLER AND USER OF THIS SERVICE AND PRISCILLA WAS EXACTLY WHO I NEEDED TO MAKE ME FEEL AT EASE AND SHE NAVIGATED ME THROUGH THE PROCESS LIKE A SEASONED PRO! THANX PRICILLA!
By Larry B.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Larry! We’re so happy Priscilla made your first experience smooth and calming. We’re grateful for your kind words!
Great customer service and help from Shana!!
By Carmen S.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Carmen! We’re thrilled Shana provided great support and customer service. We’re always happy to help!
