Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Priscilla was awesome. She gave me all the information I needed, was easy to talk to, and was overall very helpful and polite.
By Hannah P.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Hannah! We’re happy Priscilla provided the information you needed and made the experience comfortable. We’re always here to help!
Shana was very helpful in guiding me through the whole process
By Anyhony
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Anthony! We’re glad Shana could guide you through the process smoothly. Reach out anytime you need assistance!
My experience with Shana was amazing ! She was funny and even checked back in with me to get me back and the ball rolling. She was so funny and kind and really explained the process well.
By Bunn B.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Bunn! We’re so happy Shana made the experience fun, clear, and supportive. We love hearing that she helped keep things moving for you!
Priscilla was awesome to work with, she made it easy to understand. I had the pleasure of speaking and working with her a few times. I highly recommend asking for Priscilla while trying to get your dog certified through ESA.
By Bonita R.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Bonita! We’re thrilled to hear Priscilla made everything easy to understand and that you enjoyed working with her. We appreciate your recommendation!
Priscilla was so sweet and understanding! I felt very well cared for!! My cat Taco and I are so grateful she was able to help with efficiency.
By Lilly A.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Lilly! We’re so happy Priscilla helped you and Taco feel supported. We appreciate you sharing your experience!
I don’t know how to spell the lady’s name but it was Mele she stayed with me for the two days that it took to figure out getting my cats registered, she was super sweet and very communicative throughout the whole process
By Sierra L.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Sierra! We’re thrilled Mele was able to stay with you the whole way and offer such caring support. We’re always here for you!
Priscilla was very kind and extremely helpful!
By Cassie M.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Cassie! We’re glad Priscilla was kind and helpful throughout the process. Let us know anytime you need more support!
Mellie was wonderful! I was filling out the forms and she called to see if I needed help, offered additional discounted services, and helped me through any questions! I am so happy to get my dog as a support animal!
By Chalo M.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Chalo! We’re so glad Mellie made everything simple and supportive. Congratulations on getting your dog registered as an ESA!
