Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Priscilla was so very helpful getting me all set up. For very respectful. Such great help!!
By Hailey S.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Hailey! We’re glad Priscilla was able to get you fully set up with kindness and great support. We’re always here for you!
Sheana (sp?) was extremely helpful and kind during this process. I received her call when I was still on the website and walked me through completing the process.
By Vanessa
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Vanessa! We’re thrilled Shana made everything simple and guided you through the process step-by-step. We appreciate your feedback!
Jennifer was amazing, Patience and thorough. I appreciate her for explaining everything completely.
By Chantal
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Chantal! We’re glad Jennifer provided patient and thorough support. We appreciate your kind words!
Shana answered all of my questions. She was very informative and supportive. She did a great job! And I will recommend her and the company to family and friends in the future
By Debi S.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Debi! We’re so glad Shana was informative, supportive, and able to answer all your questions. We appreciate your recommendation!
Respectful, extremely knowledgeable and helpful, incredible person
By Emily La C.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Emily! We’re thrilled to hear your representative was knowledgeable, respectful, and helpful. We appreciate you sharing your experience!
Priscilla was a great help in helping me sign up!
By Wyatt H.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Wyatt! We’re glad Priscilla was able to assist you and make the signup process smooth. We’re here anytime you need support!
Melie was absolutely exceptional on the phone and helping make my dog a registered service animal. She made the process very easy and understandable as I am not tech savvy. Thanks again to Melie ❤️
By Spring E.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you so much for your kind words! We’re thrilled to hear Melie made the process easy and comfortable for you. She’ll be so happy to know she made a difference. ❤️
Priscilla made my experience with setting up my companion as my emotional support animal and to start the journey to become my service dog very easy. She was thorough with explaining the entire process and helped me understand the steps we need to take. Also, her patience with me should be applauded because I was so anxious on the phone and it is not easy to explain things to a person who is consistently having panic attacks. Thank you Priscilla for all of your help.
By Vanessia
Response from Emotionalsupportanimal· Dec 4, 2025
We’re so glad Priscilla was able to support you through the process with patience and clarity. Thank you for sharing your experience, and we’re grateful you trusted us during such an anxious moment. Wishing you and your companion the very best moving forward!
