els petReviews of elspet.com

It took a little while to get it and the set up was a little harder than I thought, but that was mostly my fault. I pulled the bottom part out too far before looking at the instructions. Now that it is set up, I LOVE it!!! The litter doesn't have that awful stink that most litter does and it is so nice not to have to scoop any more. I was worried my cats would be afraid of it, but they have taken to it well.

The Elspet was fairly easy to put together once I put on my magnifying glasses. Instructions were very small on the enclosed cards but the booklet was readable. It scoops well and my cats enjoy the light show. the collection container is a bit small so I keep a good eye on the amount deposited. It is very easy to change the bags however they could be designed so that there was the ability to tie the bag. If the container is full there is no way to tie the bag so I transfer their aromatic deposits to another larger bag so that I can take it to the trash. The only other comment is that it is not easy to use the app if you have a 5G internet. I would definitely order another one.

More detailed instruction about putting this together. The red guards inside the box needs improvement as I consistently have to fix mine. I have reviewed the instructions to these on how to put them in 100 times. More information and instructions on how close to the WiFi the litter box needs to be.

It is unbelievable that a company can get away with this type of scam. My experience is like everyone else’s: -received the item without a problem. -decided it was too big for my space. Also, the blue light wasn’t turning on anyway; nevertheless, the item did not fit my space. -emailed back and forth several times. I was VERY clear with what I wanted: a return receipt so I can send it back for a refund. -they stopped emailing me back. The last email was that it would not be economical for me to return it since it’s expensive and they will not pay for the return. I told them I wanted the return slip anyway. I never received it. -I called the company and had to leave a voicemail. They have not returned my call. -the monster-sized box sits in my garage. I will not sell it because I believe it’s a faulty product and I wouldn’t do that to someone else. -a $300 loss

My cat loves it and so do we. No mess and no smell. Works great.

I received the product and after doing everything that was requested, they will not offer a refund. They offered a $15.00 refund on a $285.00 purchase. I split my wi-fi to accommodate the settings and it did not work. I sent videos and of course they can't retrieve them. Still no resolution. I would never buy form them again.

I love this litter box!!! I have 5 cats and have to change the bag once every other day. I have the litter box right in my living room and guests are shocked because they can’t smell it!! I have fibromyalgia and a slew of other issues that made scooping so hard for me and with this l don’t have to do that. I have found at times you may need to use s long litter scoop and loosen anything that has stuck to the bottom and that makes it work great. I love my new litter box and so do my cats. Especially my 20lb boy. He enjoys a clean box and this makes him so happy!!!

Received the Elspet quickly, set up was easy! I was leery that my cat wouldn't take to it being a strange looking dome in place of his litter box. He took to it the first day!!! My life has changed since I received the Elspet!!! Highly recommend!!