Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
Domi Outdoor LivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Domi Outdoor Living-Upgrade Your Outdoor Life!Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.Our promise: From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.Max durability, Best value. Domi – your professional choice.VISIT OUR WEBSITECONTACT US
Domi Outdoor Living (domioutdoorliving.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
323 approved reviews, newest moderated first
The structure we purchased is pretty much what we expected. We are very happy with it all.
By GREGORY O.
Response from Domi Outdoor Living· Jul 7, 2026
Thank you for your kind words! We're so glad to hear that the structure met your expectations and that you're happy with your purchase. Your satisfaction means a lot to us. If you ever need anything, we're here to help.
Our gazebo satisfied a need for our back yard deck
By James R.
Response from Domi Outdoor Living· Jul 7, 2026
At Domi, we’re glad to hear that our gazebo truly met your outdoor living needs. Enhancing your backyard deck experience is exactly what we strive for—comfort, style, and functionality, all in one.
I purchased the 12x12 gazebo. The gazebo is well made and all of the pieces fit as they should. The instructions could use a revision to include better descriptions when assembling the upper roof section, but otherwise they were easy to follow. Customer service was very responsive to replace a part that came damaged, through no fault of their own. I would highly recommend domi gazebos and would purchase through them again.
By LS
Response from Domi Outdoor Living· Jul 7, 2026
Thank you for your thoughtful review! We're so glad to hear that you're pleased with the quality and fit of your 12x12 gazebo, and that our customer service team could quickly assist with the replacement part. We truly appreciate your feedback on the upper roof section instructions—we're always looking to improve, and we'll take that into consideration for future revisions. It means a lot to us that you'd recommend DOMI Gazebos and choose us again. Enjoy your new outdoor space!
Customer service was outstanding. I called and left a message and customer service returned my call. Quality of the gazebo is excellent. Instructions were clear.
By Larry F.
Response from Domi Outdoor Living· Jul 7, 2026
Thank you for your wonderful feedback! We're thrilled to hear that our customer service team could assist you promptly and that you're impressed with the gazebo's quality. Clear instructions are something we prioritize to make assembly as smooth as possible. Your satisfaction means the world to us—enjoy your new gazebo, and please don't hesitate to reach out if you ever need anything!
Arrived timely. Box is huge, beautiful and sturdy. Took 6 hours for 1 person to put together but once together, it is better than expected!
By customer
Response from Domi Outdoor Living· Jul 7, 2026
Thank you so much for your thoughtful feedback! We’re delighted to hear that the packaging made a great first impression and that the final result exceeded your expectations. We truly appreciate your patience and effort during assembly—6 hours is no small feat, and we’re glad it paid off! Your satisfaction means the world to us. If you ever need any assistance or have suggestions, we’re always here to help. Enjoy your new piece!
Excellent product and when I needed help customer service was extremely helpful. The product was well packaged and arrived on time. I would buy from this company again.
By HU-Laura
Response from Domi Outdoor Living· Jul 4, 2026
Thank you for your wonderful feedback! We're thrilled to hear that you’re pleased with both our product and the support from our customer service team. It’s also great to know that the packaging and delivery met your expectations. Your trust means a lot to us, and we look forward to serving you again in the future.
Size was miss stated,it was much smaller than the description so it's too small for what I needed. I would like a refund or make it right by sending me a bigger size. By you're measurements that would be 10 x 12 which should be 9 x11 which would work.
By Steven
Response from Domi Outdoor Living· Jul 4, 2026
Thank you for your feedback. As previously explained in our email, our product sizes are named after the roof dimensions. For the 8*10 size you purchased, the roof measures 8*10, while the base is smaller at 7*9, as clearly stated on our product page. We strongly recommend reviewing product dimensions carefully before placing an order. Regarding your request for the correct size, we have already sent detailed information via email. Pls check that message, and we look forward to your response.
Sturdy gazebo, husband was impressed by the built and how it all came together. I will say we are in our 70s and under this heat dome it took 3 days to put together, next time we would hire this done. Our friend already installed one 3 years ago so it went very easy for us with his assistance. Very good product but older folks might consider help assembly product.
By Teresa R.
Response from Domi Outdoor Living· Jul 3, 2026
Thank you so much for your thoughtful feedback—and a huge congratulations to you and your husband on completing the assembly, especially under such challenging heat! We're truly impressed by your determination and teamwork. It means a lot to hear that your husband was pleased with the final build and that your friend’s prior experience made the process smoother. You're absolutely right—assembly can be physically demanding, and we sincerely appreciate your honest suggestion. For future customers in similar situations, we'll strongly consider adding clearer recommendations about seeking assembly assistance, especially for seniors or during extreme weather. We're delighted that you're happy with the product quality, and we hope your gazebo brings you many years of shade, comfort, and enjoyment. Please don't hesitate to reach out if you ever need support—we're here to help.
