Incredibly fast delivery
Incredibly fast delivery. My rug is gorgeous!
By Andrew S.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
460 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kilim Studio offers the largest selection of authentic vintage rugs, Kilim rugs, patchwork rugs and overdyed vintage Turkish rugs from the source. Custom order a kilim, patchwork or pile rug bespoke to your color, size and pattern requi...
Kilim Studio (kilim.com) has 460 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
460 approved reviews, newest moderated first
Incredibly fast delivery. My rug is gorgeous!
By Andrew S.
Great communication, beautiful rug in impeccable condition, quick shipping
By Ashley A.
I very much appreciate this company and the ease of ordering and receiving my new rug. I appreciate how the company represents their rugs making clear colors and sizes to help the decision making process easier. Very pleased and surprised by how easy my experience was!
By Valerie Vann O.
This Rug came extremely fast. My only disappointment is there’s a few undyed spots on it but now that I’ve laid it out and put a rug pad under it. I don’t even care it’s gorgeous.
By customer
Response from Kilim Studio· Oct 23, 2026
Thank you so much for your feedback! We are thrilled to hear that you love your new rug and were pleased with our fast delivery. Regarding the undyed spots you mentioned, we truly appreciate your understanding. We trim the pile of the rugs randomly before we overdye them, which sometimes makes some of the cotton warp visible. Since the dye doesn't fully take on the cotton fibers, those areas remain white which adds to their authentic charm. We are so happy to hear that it looks gorgeous in your space, and we hope you enjoy it for many years to come!
Runner for hallway. Absolutely positive... quality, service all good. Thank you Chuck Chicago
By Cb123
It’s beautiful! I love it. I recently ordered from another company and the rug smelled so very bad! Like it had been in a camel stable for 15 years! It was a welcome relief to see how lovely this one is. Very happy.
By Y. K.
Exceptional quality, impressive customer service & remarkable shipping time. Will absolutely be purchasing again!
By Dorothy
Response from Kilim Studio· Oct 9, 2026
Thank you so much for your review, Dorothy. We are delighted to hear that you are happy with the quality of the rug and our services. We appreciate your support and hope you'll enjoy your rug for many years to come.
Very responsive. Timely delivery. Easy customer service engagement. All good.
By Kelly
Response from Kilim Studio· Oct 8, 2026
Thank you so much for your kind review. We are very glad to hear that the customer service experience was easy. We truly appreciate your trust and are happy everything went smoothly. We hope you'll enjoy your rug for many years to come.