Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
460 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kilim Studio offers the largest selection of authentic vintage rugs, Kilim rugs, patchwork rugs and overdyed vintage Turkish rugs from the source. Custom order a kilim, patchwork or pile rug bespoke to your color, size and pattern requi...
Kilim Studio (kilim.com) has 460 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
460 approved reviews, newest moderated first
The rug is beautiful and just as depicted on the site. Arrived in a timely manner and packaging was secure.
By Dustin
Response from Kilim Studio· Oct 9, 2026
Many thanks for your review, Dustin. We are so happy to hear that you like your rug and are pleased with our services. We hope you'll enjoy it for many years to come.
Ida was very helpful in letting return my rug.
By Janet S.
Response from Kilim Studio· Oct 7, 2026
Thank you so much for your review, Janet. We are glad you are pleased with our service and hope to assist you again in the future.
Rug was just as described. Once it shipped, it arrived quickly, and I was able to track it to know when it would arrive.
By Customer
Response from Kilim Studio· Oct 7, 2026
Thank you very much for your kind review. We are so glad to hear that you are pleased with your rug and our service. We hope it brings beauty and warmth to your space for many years.
Very professional business with an outstanding customer service team who definitely satisfy customers needs. I will be shopping here for more rugs in the future. You have gained a loyal customer.
By Fio
Response from Kilim Studio· Oct 7, 2026
Thank you so much for your wonderful review. We are delighted to hear that you had such a positive experience with our customer service team. It means a great deal to know that we have earned your trust and loyalty, and we would be very happy to help you find more rugs in the future.
Great rugs and great service. Highly recommend.
By Christopher S.
Response from Kilim Studio· Oct 7, 2026
Many thanks for your review, Christopher. We are glad to hear that you are happy with your rugs and our service. We truly appreciate your support and hope you'll enjoy them for many years to come.
Beautiful rug and fast shipping! Very happy with my purchase.
By Adelaide
Response from Kilim Studio· Sep 25, 2026
Many thanks for your review, Adelaide. We’re delighted to hear that you like your rug and are pleased with our service. We truly appreciate your support and hope you'll enjoy it for many years to come.
excellent customer service and beautiful rugs
By gena M.
Response from Kilim Studio· Sep 25, 2026
Thank you very much for your review, Gena. We are so glad you are happy with our customer service and like your rugs. Your support means a lot to us and we hope to serve you again in the future.
Exactly as pictured and described-actually more beautiful in person. Packed carefully and shipped quickly.
By Melissa C.
Response from Kilim Studio· Sep 23, 2026
Thank you so much for your kind review, Melissa. We’re delighted to hear that you like your rug even more in person and that you also like our service. We hope you'll enjoy it for many years to come.
