Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
460 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kilim Studio offers the largest selection of authentic vintage rugs, Kilim rugs, patchwork rugs and overdyed vintage Turkish rugs from the source. Custom order a kilim, patchwork or pile rug bespoke to your color, size and pattern requi...
Kilim Studio (kilim.com) has 460 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
460 approved reviews, newest moderated first
The company has obviously spent a lot of time sourcing the best rugs, they have a huge selection to choose from and they deliver quickly!
By Rae S.
Response from Kilim Studio· Sep 23, 2026
Many thanks for your review, Rae. We are so glad to hear that you are pleased with our selection and service. We hope you'll enjoy your rug for many years to come.
Good communication, arrived on time, well packaged the rug looked exactly like the photos.
By KC
Response from Kilim Studio· Sep 25, 2026
Thank you so much for your kind review. We are delighted to hear that you are pleased with our services. We hope you'll enjoy your rug for many years to come.
This kilim is perfect. It arrived ahead of time and looks stunning in my living room. The colors and details add a layer of cozy and make the space feel complete.
By Crystal P.
Response from Kilim Studio· Sep 17, 2026
Thank you very much for your review, Crystal. We are glad to hear that you are pleased with your rug and our delivery speed. We hope you'll enjoy it for many years to come.
Just easy, no hassles.
By Melinda
Response from Kilim Studio· Sep 16, 2026
Many thanks for your review, Melinda. We are delighted to hear that you are pleased with your entire experience with us. We hope you'll enjoy your rugs for many years to come.
rug was delivered in a timely manner. customer service was good.
By Deanna
Response from Kilim Studio· Sep 11, 2026
Many thanks for your review, Deanna. We are so happy to hear that you are pleased with your rug and our services. We hope you'll enjoy it for many years to come.
I love these rugs and this website! You can enter exact dimensions etc. And the filters are accurate! I just bought and then returned a rug and bought another. Every step of both the purchase and the return was as described, prompt, and reliable.
By Kathryn N.
Response from Kilim Studio· Sep 10, 2026
Thank you so much for your wonderful review. We are delighted to hear that you love the rugs and found the website filters helpful and accurate. We know how important it is to search by exact dimensions, especially when choosing one-of-a-kind rugs online. We also truly appreciate your feedback about both the purchase and return process. It means a great deal to know that each step felt clear, prompt, and reliable. Thank you for your trust, and we hope you enjoy your new rug for many years to come.
This is the second rug that I have ordered from Kilim.com. I have been very pleased with both rugs. The quality is very good and it came within a week of ordering it!
By Therese from Steamboat S.
Response from Kilim Studio· Sep 10, 2026
Thank you so much for your kind review and for choosing us again. We are delighted to hear that you have been pleased with both rugs and that the quality met your expectations. We truly appreciate your continued trust and are so glad your rug arrived so quickly.
Communication was great ...questions answered ...direct emailing was reassuring that I was communicating with caring human beings
By Julie W.
Response from Kilim Studio· Sep 2, 2026
Thank you so much for your thoughtful review. We are very glad to hear that our communication felt helpful and reassuring. We hope your rugs bring beauty and warmth to your space for many years.
