Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
Domi Outdoor LivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Domi Outdoor Living-Upgrade Your Outdoor Life!Domi Outdoor Living is born from a love for nature and freedom. We believe outdoor spaces are an extension of your home—a sanctuary for the soul. With 16+ years of experience, we create high-quality, low-maintenance, timeless designs to elevate your everyday life. Simple, thoughtful, and made for your moments of pure relaxation.Design Philosophy:We select premium eco-friendly materials — durable aluminum frames, Textilene fabric, and waterproof, UV-resistant covers — so every piece stays elegant in sun and rain. Just enjoy the sunshine, worry-free.Our promise: From a cozy gazebo/pergola to an elegant umbrella, Domi offers stylish, functional outdoor solutions—helping you easily create your dream outdoor space.Max durability, Best value. Domi – your professional choice.VISIT OUR WEBSITECONTACT US
Domi Outdoor Living (domioutdoorliving.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 49 reviews with 4 stars · Clear filters
Our sunroom is a beautiful addition to our house!
By Anne C.
Response from Domi Outdoor Living· Oct 20, 2026
Thank you so much for sharing! We're thrilled the sunroom has become such a beautiful addition to your home. Enjoy every sunny moment! ☀️ Domi Team
Love the product. Very well made. Not giving it 5 stars because the hardware it came with didn’t fit in a few places my husband put together fairly easily in about 8 hours working by himself over a few days.
By Cindy
Response from Domi Outdoor Living· Oct 10, 2026
So glad you love it! Thanks for being honest about the hardware — that's helpful for us to improve. If anything needs replacing, we're just a message away. Hope you enjoy it for years to come! Domi Team
The product is great material, strong sturdy. However the assembly is a nightmare. As most instructions you wonder who wrote them.The mounting screws and anchors for the rain guard on top are way over kill considering its just that thin rain guard that the blind sits into. Not holding the blind. However I am happy overall with the looks once mounted. Now lets see how it is with the rain
By KC
Response from Domi Outdoor Living· Oct 5, 2026
Thanks so much for sharing! Great to hear you're happy with the quality and finished look. Sorry the assembly gave you trouble — you're not alone, and we're revising our instructions and hardware to make setup easier. If anything comes up in the rain, just pls feel free to let us know — we've got you covered! The Domi Team
Some of the images in the instructions were more confusing than helpful, otherwise, my wife and I were able to assemble the structure in about 2 days.
By peter R.
Response from Domi Outdoor Living· Oct 3, 2026
We appreciate your honest feedback. We're sorry the instructions weren't as clear as they should be, and we'll pass this along to our team. Glad you and your wife completed the build successfully! The Domi Team
We assembled two pergolas - a 10'x12' and a 14'x22'. Extras were sent for each hardware piece, which was great, because those #1s were used a lot and somehow we didn't end up with the extras. For both gazebos, the instructions were incomplete when it came to attaching the roof mesh. It took 25 minutes to figure out how to attach on the first pergola. Online videos showed a different mesh set-up than those we received. You will need five people to erect the roof support for a 14'x22' - one on each corner and one in the center. We had a windstorm after completion and the gazebos held firm and didn't sway or make noise. The roofs are waterproof though we may need to apply caulk to some of the gutters at the joints. All in all, they look great and we are happy.
By pdxjlow
Response from Domi Outdoor Living· Oct 1, 2026
Thank you for your detailed feedback! We're glad the extra hardware came in handy and that both pergolas held up well in the windstorm. We apologize for the incomplete roof mesh instructions and will work on improving them. If you need any further assistance, please reach out—we're happy to help:) The Domi Team
Very helpful but replacement parts prices are exorbitant!
By Alan D.
Response from Domi Outdoor Living· Sep 27, 2026
We appreciate your honesty. Replacement parts are priced to ensure safety, durability, and genuine quality. We'd love to help you find the best solution for your needs — please DM us so we can look into options for you. The Domi Team
Only needed one small panel not whole thing but glad price wasn’t too high
By Carol
Response from Domi Outdoor Living· Sep 18, 2026
Sorry for that we don't have single screen panel that can sell to our customers, the replacment netting that we sell only in sets, not in pieces, truly sorry for the inconvenience caused. The Domi Team
Overall very satisfied with 12x14 Pergola. Installation took a couple of days however overall pretty easy. Some damage on shipping however Domi was quick to address
By Chris Z.
Response from Domi Outdoor Living· Sep 13, 2026
Thank you so much for your kind feedback! We're thrilled to hear you're overall very satisfied with your 12x14 Pergola. It's great that the installation went smoothly for you. We apologize again for the shipping damage, but we're glad Domi was able to resolve it quickly. Enjoy your new pergola! The Domi Team
