Fast shipping
Fast shipping. Looks great.
By JG
Response from Direct Brand· Nov 4, 2020
Hi JG, thank you for takingg the time to leave a review. We aim to please
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
309 reviews
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Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Direct Brand (direct-brand.com) has 309 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
309 approved reviews, newest moderated first
Fast shipping. Looks great.
By JG
Response from Direct Brand· Nov 4, 2020
Hi JG, thank you for takingg the time to leave a review. We aim to please
Great service from the company. I ordered two items, one of which was out of stock, and they suggested that I wait the few days for it to get to them to save the additional shipping cost. Saved me quite a few dollars!
By Paul B.
Response from Direct Brand· Oct 22, 2020
Hi Paul, thank you for taking the time to leave a review. We are pleased that our team were able to help you. we always try and save our customers a few bucks if possible. Take care and be safe
They delivered my product on time. Thanks
By Cari T.
Response from Direct Brand· Oct 22, 2020
Hi Gordon, thank you for taking the time to leave a review. We are pleased to hear that you were pleased with our service. Take care and be safe
I didnt want to rate your products
By JImmy
Response from Direct Brand· Oct 22, 2020
Hi Jimmy, thank you for taking the time to leave a review. Sorry if you have received too many emails. Take care and be safe.
Part was correct and delivered on time can’t ask for much more then that!
By Bradley H.
Searched for obsolete ignitor part# and replacement part came up in search. Cheapest price and fast shipping. Good communication too! Works like a champ!
By The D.
Response from Direct Brand· Oct 14, 2020
Thank you for taking the time to leave a review. We are so happy to hear that your part works and that you were pleased with our overall service. Come back soon
Great fan delivered fast.
By JAMES H.
Response from Direct Brand· Sep 28, 2020
Hi james, thank you for taking the time to leave a reply. We are happy to hear that you were pleased with the part and the service you received. Take care and be safe
This company took my money ...never sent the item and will not return my calls
By Watercolor S.
Response from Direct Brand· Sep 8, 2020
Hi Stan, I believe that you tried to phone on Sunday and the holiday, unfortunately, our offices were not manned on these days. We have contacted you and informed you that your parcel was delivered to your front door at 11.28am on Saturday August 29th by Fedex. Please speak to your neighbours to see if they have taken the package in for you.