Received product quickly
Received product quickly. Ceramic igniter fired up nicely. Wish they had more replacement parts for my Yoder smoker but I rehabbed it with this part
By Tony C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
309 reviews
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Get replacement parts for wood/pellet stoves, appliances, commercial kitchen equipment, HVAC, Plumbing and more - Direct to your door!
Direct Brand (direct-brand.com) has 309 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
309 approved reviews, newest moderated first
Received product quickly. Ceramic igniter fired up nicely. Wish they had more replacement parts for my Yoder smoker but I rehabbed it with this part
By Tony C.
Fast delivery. Came next day everything was great. Customer service is local as well
By Natalie P.
Easy to place order, fulfilled accurately and shipped on a timely basis, great experience!
By Steven K.
Everything works fine easily to install It’s summer so we can’t turn on the pellet stove full time yet but we tested it !!
By NAILA H.
We received the item promptly and it worked perfectly upon installation.
By Virginia S.
Got the oem number off my failed blower and they had the exact replacement at about half the price of some other places. Needed it asap so went with the next day option and it arrived just as planned. Installed and running again made easy with the right part
By Lance R.
Customer oriented & very professional
By Stephen
I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was much more robust than the original part I pulled out and my water heater fired right up. Shop with these guys with confidence.
By JAMES J.