Perfect
Delivery was delayed due to sending package without street address, but locks arrived perfect!
By Drew M.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Delivery was delayed due to sending package without street address, but locks arrived perfect!
By Drew M.
Excellent customer service. Product arrive in a timely manner and is of good quality. Highly satisfied
By Ryan R.
Excellent customer service and timely delicery
By PC
Excellent communication and cooperation. A minor error was corrected immediately. A pleasure to work with.
By Yuri B.
What I ordered in a timely fashion.
By Joe W.
Excellent service, great communication about my order and very fast shipping!
By Rachael
Great! Love the products. Thank you!
By Michael A.
Quick response via online chat, they could ensure they had the item I was needing & got me a quick delivery
By Alex