Great service
Great service. I called first to make sure they had the item I wanted in stock and then ordered it on their web-site. It arrived a few days later. Good company, friendly people.
By David
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Great service. I called first to make sure they had the item I wanted in stock and then ordered it on their web-site. It arrived a few days later. Good company, friendly people.
By David
Placed order online and I made a mistake in billing address. They contacted me and correct it very quickly and I received my order within a couple of days. Great service and friendly people.
By Albert Conner I.
The purchase was easy to complete. Shippping time was as expected. Product was correct.
By Paul
Excellent service,fast shipping I’m very pleased with the product I ordered I will order from this company in the future !
By Bill
This company had a product that I was unable to find from my local suppliers. They got me through a Lock problem that nobody in my home town was able to come up with a solution for. I recommended craftmaster , they delivered on the product as advertised & in a timely manner at that. Thanks Craftmaster!
By Mike M.
After placing the order I always receive a call from the company explaining exactly when the material will ship.
By Fred C.
there was a question about an order and the sales rep Michael emailed right away and was able to correct all issues a+ will continue to do business with them.
By William J.
Good service, courteous, prompt shipping.
By Jim