Quick and Easy
Quick and Easy. Great prices too..
By Michael L.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Quick and Easy. Great prices too..
By Michael L.
did not mention the lead time on the order page, and charged for quick delivery
By Aron L.
Response from Craftmaster Hardware, LLC· Oct 26, 2026
Hi Aron, We apologize for the inconvenience. You will only be charged for service you get at time of shipping. John had been in touch with eta if you could wait. Thank you for considering us for your hardware needs. Dan D
I use Craig Logan as my sales person at my business and my old employer where I sub contract for them. Craig is very personable and pleasant.
By Leonard H.
More than helpful to deal with
By Donald K.
Prompt, though rather expensive, shipping. Product details and photos on website are very minimal. I had to confirm correct specifications by finding the product in the manufacturer's catalog. Lots of Progressive Hardware inventory available.
By Ben
prompt service
By Sandra
Product was described in their description correctly and precisely. The shipping was timely. Everything worked perfectly.
By Jason R.
Craftmasters has been a solid vendor for my hardware needs. Good customer service and reasonable shipping times. So far, they have been a reliable source for all my needs. Keep up the good work.
By JD