So came from a different website trying…
So came from a different website trying to shop for a part that was never delivered to me, I paid 20 something for shipping and then I am told I have to go look for it at a different location, wasting my time and gas on these days, and after placing my order here, must have been minutes after placing it got confirmation that had been shipped with that company that lost my 370 $ something package, I contacted someone at crafmaster asking them I wanted to cancel and all I got was we cannot do anything order is on it's way and can't recall the strange part is after 4, 5 days package was 2 stops to be delivered and decided to check via mail when I got a surprise that they can recall packages even when they don't have it because that is what I was told and they would need to wait for the package to get to their warehouse to check something so I can get my refund, please don't waste your time or anybody's if you are not responsible or honest
By M S.
Response from Craftmaster Hardware, LLC· Jun 22, 2026
Hello M SHU, We apologize for the shipment delay. Ups seemed to have an issue delivering to your location. We have issued the refund on 6/18. Thank you for considering us and your patience. Dan D