My interaction with Craftmaster has…been positive
My interaction with Craftmaster has always been positive & efficient. I do appreciate not having to follow up with a vendor on my ordering. Straight forward & complete. :) Thank You
By Donald R.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
My interaction with Craftmaster has always been positive & efficient. I do appreciate not having to follow up with a vendor on my ordering. Straight forward & complete. :) Thank You
By Donald R.
This was great service and shipping was fast install and working great
By woodward A.
Great customer service. Very fast shipping. Thanks!
By Amanda B.
Got my order in a timely manner and the price was right
By Tamara P.
I was buying these as a contract requirement, I used my card and had them shipped to another company at a hotel, no problems Thank you
By Dan Z.
I got my product on yesterday and I was pleased with the speedy response. Thank you . Will order again in the future
By Thomas C.
Response from Craftmaster Hardware, LLC· Feb 14, 2022
Your order is shipping today. Sorry for the delay. Dan D
Great service
By TERRY B.
I received my merchandise early. Thanks
By Bobby H.